We offer a lifetime warranty on all flash memory products sold through bipra.com

If for some reason you purchase a product from bipra.com and find the product defective within 14 days, you may exchange it for a new one using our return/exchange policy through bipra.com

If you have a problem after 14 days with a product you purchase from bipra.com, manufacturer's warranty will be used to exchange or repair your item. If the manufacturer's warranty has expired or does not exist, the item(s) can only be exchanged for similar merchendise and no credit will be issued. To do so, contact RMA Department .

We follow government Distance Selling Regulastions as below.

Distance Selling Regulations
The terms and conditions of sale detailed below are provided for your information, in line with legislation contained in Consumer Protection (Distance Selling) Regulations 2000. This legislation covers items bought where there is no direct contact between the supplier and the consumer. It does not apply where goods are bought for business use, from showrooms, fairs or exhibitions.

Distance Selling regulations allow for a cooling off period of 7 days from receipt of goods covered under the legislation. Customers may return specified goods without reason within this period for a refund. This excludes goods made to the consumer's specifications. It does not apply to goods intended for everyday consumption. Video recordings or computer software unsealed by the consumer are also excluded. Goods returned have to be complete and in a resalable condition including original packaging. The cost of returning and appropriately insuring the goods until satisfactory receipt at the company will be borne by the customer.

To cancel the contract under the terms of the Direct Selling legislation with the company the Customer Services Manager must be contacted in writing at the above address within 7 days of receipt of the goods. The customer will be required to return the goods to the company before a refund can be processed. The Customer Services department will then contact the customer with a RETURN TO MANUFACTURER number within 5 working days. This number must be quoted on all returned goods so that the goods can be properly identified. The company cannot be held responsible for goods returned without proper identification.

Product Availability:
Availability is based on a strict first-come-first-serve basis. Our inventory updates everyday with stock and prices according to dollar rates to give best possible price to our customers. If any problem with order we will do our best to contact you in this case so you can choose a suitable replacement or cancel your order.